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Moj Vodovod

Providing water utilities with a fresh approach focused on user convenience

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Vodovod Osijek

For six decades, Vodovod Osijek has been the main supplier of water for the area, ensuring access to safe drinking water and treatment of waste water.

60+ Years in existence
350+ Empoyees
> 563 km² Area of coverage
768 km Long water system
7 Served cities and counties
31,818 Water connections
64,290 Served households
> 9 mil m³ Water produced

Long history with a modern look

An outdated website, difficult navigation, and reliance on printed forms create an inefficient system that hinders the user experience.

Vodovod Osijek is responsible for delivering clean and safe drinking water to thousands of residents, which makes providing efficient services and communication essential.

Optimized website and application

Recognizing the need for modernization, Vodovod Osijek decided to implement a redesigned website with enhanced functionalities integrated into their ERP system to streamline operations and improve user satisfaction.

With the help of Gauss design expertise, they fully overhauled the look and feel of their website, while improving app functionalities.

A fresh design, improved information flow, and added services have transformed Vodovod Osijek’s digital presence, delivering a superior user experience while optimizing their operations.

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Solution

How Vodovod Osijek found us

Vodovod Osijek selected Gauss as their partner through a public tender process, where we proved to be an ideal candidate based on our expertise and alignment with their vision.

Why Vodovod Osijek chose us

Wit our proven capabilities in cross-platform development, web design, and understanding their needs, we became a partner they can rely on to realize their vision.

What is Moj Vodovod?

Moj Vodovod is a water utility app that was improved to offer an easy overview of annual consumption, enable service requests through digital forms, and allow users to attach images when reporting issues.

How was the new look created?

We reimagined their website design and functionality by drawing inspiration from their brand, delivering a fresh, modern look with improved information structure and user-friendly online forms.

Results and benefits

In the first six months, the app has seen more than 5,000 new downloads, providing easy access to water utility services in the Osijek area.

By adopting a modernized approach, Vodovod Osijek experienced increased web traffic and a significant rise in users engaging with their online services.

12,000+ Thousand app downloads
> 5,000 New registred users
~ 133% Website traffic increase
12+ Available services
The future of OS Vodovod

The future of OS Vodovod

With improved navigation, digital requests, and in-app payments, we’ve helped Vodovod Osijek transition to a more digital and eco-friendly future.

Additionally, by integrating everything into their ERP system, we’ve streamlined data management and enhanced operational efficiency for improved services and communication.

Vodovod Osijek logo
Vodovod Osijek Marin Krivić, IT department manager

They are truly dedicated to the client's vision.

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