Online and in-store solutions

Retail

With digital solutions and automation, we help you transform the way you manage inventory, process payments, and create exceptional shopping experiences.

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Key Retail Challenges

Changing consumer trends

Customer are changing their behavior faster than ever, putting pressure on companies to remain flexible and adjust to new trends.

Omnichannel integration

Customers expect a seamless experience across multiple channels, for a convenient and always available shopping options.

Keeping up with technology

Customers expect businesses to integrate new technologies such as AI chatbots and assistants, AR features, automated services, and other modern functionalities that require heavy investment.

How We Support the Retail industry

Gauss Box: A powerful and flexible system for retail

With a modular and flexible digital platform, you can rely on specialized modules and advanced AI features to manage every aspect of your retail business.

Take advantage of omnichannel sales options that support online and in store customer experiences, track your inventory, manage payments and deliveries, gather insights and much more - all within one cloud-based system that works for you.

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How Gauss Box transforms your retail operations:

Simple inventory and offerings management

Replace spreadsheets and papers with an editable digital catalog of products and services while having a clear overview of your stock, making inventory management an breeze.

Easy pricing, margins, and special offers

Navigate price changes and special offers with ease - changing prices, VAT percentages, and margins in a few clicks.

Document creation and archive

Generate and archive important documents with a custom design and layout for a personal touch for your receipts, contract, and other documentation.

Real-time analytics and reporting

Make informed decisions and keep track of key business analytics using dashboard widgets and easily-generated reports.

Online POS payments

Enable easy fiscal POS payments for your customers that can be done only using your phone, no fiscal cash register needed.

Help your customers shop anytime and anywhere

Over 85% of shoppers begin their shopping experience digitally and 74% use retail apps during their shopping; emphasizing the importance of omnichannel retail.

With multiplatform applications, you can provide a customized shopping experience for all of your customers regardless of the phone they use.

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How mobile apps transform your retail business:

Personalized user experiences

Live up to the expectation of your customers and provide an experience tailored to their preferences and shopping habits.

Enables loyalty programs and awards

Reward your customers and build long-term loyalty and ensure repeat purchases with point-based systems and exclusive offers.

Better customer engagement

Keep customers engaged with an individualized experience, instant communication options, and notifications, while providing a sense of community.

Building brand loyalty and awareness

Strengthen brand awareness and loyalty by providing a personalized shopping experience while improving your visibility.

Gather customer insights

Let the app do the work for you by collecting and analyzing customer data and behavior, giving you a deeper insight into your customers and their preferences.

Custom retail solutions tailored to your needs

Every business has their unique challenges, and the retail industry is no different.

We work with you to find a solution that best fits your business needs no matter the complexity. Whether its implementing ready solution, adding custom functionalities to existing infrastructure or creating fully custom ERP systems, you can rely on our expertise.

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How custom solutions enhance your retail business:

Digital transformation

Embrace the future of retail with digitalization that reduces cost, optimizes resources, and transforms operations. At the same time you can leverage big data and analytics to make informed decisions and stay ahead of the competition.

Omnichannel sale options

Meet the expectations of the modern shopper by offering seamless, flexible purchasing options. We don’t just help you establish multiple sales channels, we ensure they’re connected for maximum efficiency.

Custom features

Every business is unique, which is why we craft software tailored to your specific needs. Unlock specialized features designed to enhance efficiency, ensure compliance, and drive growth for your retail business.

AI in the retail industry

The retail industry is embracing AI to transform and optimize everything from product recommendations and customer interactions, to supply chain management and data analysis.

In such a competitive environment, retail businesses cannot afford to fall behind in innovations and miss out on new technological opportunities.

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How to transform retail with AI:

From personalization to hyper-personalization

With AI-driven insight and automatization, retailers can offer hyper-personalized shopping journeys that anticipate and cater to individual preferences and behavior.

Support your customers 24/7 without added cost

Provide support to your customers 24/7 by answering inquiries and resolving issues, all in real time. With advanced AI chatbots, you can provide personalized responses, improve customer satisfaction, and reduce response times and operational cost at the same time.

Better inventory and supply management

Rely on AI powered systems to better manage your inventory with automatization and analytics that help prevent overstocking and understocking while optimizing logistic processes.

AI powered tools that work for you, not the other way around

Retail businesses vary in size, structure, and niche, each with unique challenges and goals. That’s why Gauss tailors AI solutions to seamlessly integrate with your existing systems, adapt to your processes, and drive real business impact.

Why our AI solutions are the right fit for your business:
• Effortlessly integrate with current systems and scale as needed
• Customized to align with your specific workflows for optimal performance
• Deliver actionable insights and measurable results

Stay ahead of the competition with cutting-edge AI technology designed to transform the way you do business.


46% Of customers leave a brand they have been loyal to due to a bad customer experience.
72% Of customers want immediate service and resolution in real time.
>88% Of customers are more likely to continue shopping if the experience is personalized.
57% Business leaders believe chatbots deliver large ROI for minimal investment.

Client stories from the retail industry

+150 industry leaders trust Gauss

Marica “Topfit” Ćališ
60x ROI in 6 months
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With the help of consultants from Gauss, we were able to migrate our existing webshop from Mangento to Gauss Box. The result is an optimized and modern shop that our customers adore.

Filip Mirković

CEO, Inter-trade, BEBENOVA

Your reliable retail partner

10+

Years creating retail solutions

5000+

eCommerce websites launched

100%

Achieved ROI in 12 months

What our clients say

A very easy-going approach, listening to our requests and comments without taking them personally.

CARNET
CARNET Luka Mlinarić, IT Specialist

All deliveries were delivered on time and in the expected quality. The Gauss team had no trouble fitting into our management style and effectively communicating with our team members.

ERICSSON NIKOLA TESLA
ERICSSON NIKOLA TESLA Vinko Staković, Site Manager

Gauss Development was able to finish the deliverables in a timely manner and in the expected quality. The end-users were pleased with the results. The team is skilled and experienced when it comes to intercompany cooperation.

ATOS
ATOS Boris Bajtl, Head of Operations

Gauss Development was able to deliver all the outputs with minimal errors and on time. Their project management is great and they regularly hit deadlines. The team communicates using Cisco, WebEx, Cisco Meeting Virtual rooms, and their proprietary platform.

FINANCIAL AGENCY, FINA
FINANCIAL AGENCY, FINA Dario Belić, Service Director

The entire process was very straightforward; Gauss did not complicate things more than necessary. They were very patient in explaining everything that was outside of our domain. We understood each other easily, which is not often the case when marketing and IT sectors come together. They were accessible and quick in their responses.

PHOENIX FARMACIJA
PHOENIX FARMACIJA Tomislava Cajkovac, Marketing Specialist

Gauss team actively contribute to different scenarios and technical approaches to system requirements, utilizing corporate standards to address challenges related to both development and business processes. Gauss is friendly and service-oriented, but also stringent when it comes to performance and delivery, whether it's our own team or Gauss employees.

CELERO CLOUD GMBH
CELERO CLOUD GMBH Frederic Stickel, Senior Project Consultant

Our initial goal was to get an initial solution off the ground. We ended up with a comprehensive reporting platform that enabled us to evolve our market offering from survey reporting to bespoke automated assessments and automated consulting. This was enabled by good modular design and the continuity Gauss Development could offer.

REPORTGORILLA
REPORTGORILLA Theo Salzberg, CEO

Working in partnership on a project was a positive experience. We had no problems with the Gauss team in terms of communication and collaboration. The team brought valuable expertise, especially in terms of software development, and we appreciated their commitment to ensure the success of the project.

FERIT
FERIT Emmanuel Karlo Nyarko, Associate Professor

Gauss is the best design and development company I've ever worked with. In fact, I'm working with them on more brands. I cannot recommend this company enough. You will love working with them. They're fairly priced and extremely talented. No matter what I need, whether it's an app, a website, or a proprietary software solution, the only choice is Gauss.

KATIE SCHWARTZ
KATIE SCHWARTZ Katie Schwartz, SEO, Brand & Reputation Mgmt Consultant

They did basically, everything I imagined. Whether it is the redesign, mobile application, web development, hosting transfer, you name it. It is a delight to work with them because they are truly dedicated to the client's vision. I am happy to say I am going to continue to work with them.

EDCOM DOO
EDCOM DOO Edi Žužić, Owner

We finished a successful project along with a partner and Gauss. Now we have great ongoing cooperation with Gauss for updates, and all necessary support for our app. We were very satisfied with their service and overall quality of the final product.

SUPER KARTICA DOO
SUPER KARTICA DOO Zdravko Radulović, CEO

Collaborating with Gauss so far has been a highly positive experience. They have proven to be a reliable partner for both past and future projects.

SONUS ART
SONUS ART Katarina Jurman, Marketing Manager

We are extremely satisfied with the work Gauss has done for us. They are actually part of our team, working diligently and professionally on building an excellent product that meets the needs of our customers. They communicate well and have a highly skilled team, making them capable of addressing the requirements of our product.

EDUKIT
EDUKIT Andrew Collins, Project Manager

We have been collaborating with Gauss for an extended period of time. With their flexibility, we were able to expand our team with their programmers. There was no distinction among the programmers; they worked closely together as a team. Gauss has a skilled, experienced, and reliable team that you can rely on.

NEWSCRON
NEWSCRON Elia Palme, Co-Founder & CTO

We have a close collaboration with Gauss. Their team has helped us in developing new websites and features for six different websites. Gauss has provided us with the opportunity to directly engage with their highly skilled team of programmers. We highly recommend this company as a development partner.

TELEDYNE TECHNOLOGIES
TELEDYNE TECHNOLOGIES Niels Alsted, Webmaster

Their big plans and ideas are impressive. Web shop sales practically blossomed, becoming the top seller among seventeen Ferivi stores.

FERIVI & CO.
FERIVI & CO. Mario Pleša, Webshop Manager

They were top professionals in their work.

UNIKOM
UNIKOM Marijan Šveiger, IT System Manager

I must express my admiration for their direct, amiable, and transparent approach.

TURISTIČKO-UGOSTITELJSKA ŠKOLA SPLIT
TURISTIČKO-UGOSTITELJSKA ŠKOLA SPLIT Ivo Bilić, Principal

We have been treated like a strategic partner.

LINKSTER
LINKSTER Co-Founder & CEO

I particularly liked their communication, their way of working, and the job they did.

HUIP
HUIP Dragana Galac, Project Manager

Thanks to Gauss, the product has been effective and easy to use on a daily basis.

ME.MUM
ME.MUM Maja Bujas, CEO
4.9
21 reviews
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Frequently asked questions

Gauss stands out by offering tailored, AI-powered solutions that seamlessly integrate with your retail operations. Our expertise spans over a decade, enabling us to develop scalable, data-driven systems that optimize efficiency, enhance customer experiences, and drive business growth. Unlike off-the-shelf solutions, we provide fully customized technology designed to meet your unique needs.

Yes, our solutions are built to grow with your business. Whether you're expanding to new locations, increasing online sales, or implementing omnichannel strategies, our scalable technology ensures seamless adaptation without disruptions.

Absolutely. Our team specializes in integrating new technology with your existing infrastructure, including POS systems, inventory management, CRM platforms, and eCommerce tools. We ensure a smooth transition with minimal downtime and maximum efficiency.

We uphold the highest security standards, backed by ISO 27001 certification, GDPR compliance, and adherence to industry regulations. Our solutions feature secure authentication, robust data protection, and regular compliance audits, ensuring your business and customer data remain safeguarded at all times.

Yes, we provide continuous support, regular updates, and proactive system monitoring to ensure your solution remains efficient, secure, and aligned with industry advancements.

The implementation timeline depends on the complexity of the project. Gauss Box can be deployed within weeks, while custom solutions vary based on requirements. We follow a structured development process to ensure timely and efficient deployment.

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