Public sector
Improve your processes, increase transparency, reduce cost, and modernize your public sevices with digital solutions.
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Key public sector Challenges
Slow and inefficient systems
Public sector often exists on legacy systems that are stuck in their ways of manual data entry, spreadsheets, and slow and inefficient workflows.
Budget management
Most public sector bodies face budget constraints and strict policies, emphasizing the importance of doing more with less.
Keeping up with technology
Resistance to change and an aging workforce leads to the public sector lagging behind when it comes to technology implementation.
How We Support the public sector
Uredsko.hr: The all-in-one office management solution
As new office management regulations take effect, streamline your operations with a powerful digital platform designed to simplify document handling.
Digitize, track, and manage all incoming and outgoing documents effortlessly. Access organizational tools, automate workflows, and ensure compliance - all within a secure, cloud-based solution.
Enhance your processes even further with our complementary mobile app, designed to support your team on the go, available for both Android and iOS devices.
How Uredsko.hr transforms your office management processes:
Full compliance with regulations
Achieve full compliance with Regulations on office management with built in features that ensure traceability, transparency, and digitalization in line with all requirements.
Traceable receiving and dispatching
Track and manage all physical and digital mail with complete traceability. Automate data entry, create digital documents from scans, generate packing slips, and keep a detailed record of all shipments effortlessly.
Organizational management and permissions
Easily manage the company structure, departments, and locations, while having quick access ro employee details, permissions and assigned tasks.
Detailed case management
Simplify case management with electronic signatures, document sharing, and real-time case status tracking, while supporting collaboration and communication through comments and shared content.
Manage reminders and scheduled events
Effortlessly create and manage events and reminders with customizable notifications via push, email, or web app.
Added functionality with a complementary app
Ensure your processes run smoothly even when on the go with a complementary mobile app that provides, access to cases and documents, supports scanning, data entry, and document creation.
Embrace the digital age
The public sector can be slow to adopt modern technologies, but we’re here to help you change that.
Digitalization empowers you to do more with less, streamlining processes, saving valuable resources, and strengthening your relationship with the public. Deliver greater convenience to your team while providing faster, more efficient support to citizens.
How digitalization transforms the public sector:
Better service availability
With online portals, you can offer services around the clock, improving convenience and service quality while reducing bureaucracy.
Enhanced transparency and accountability
Achieve full transparency with digitized record-keeping and real-time tracking of employee activities, ensuring clear and accountable operations.
Simpler communication with citizens
Enhance citizen engagement through online surveys, digital forms, and direct messaging, while keeping them informed with timely notifications and clear communication channels.
Sustainable and efficient
Digitizing records reduces paper usage, storage costs, and processing time, while lowering operational expenses and boosting efficiency - leading to a more sustainable and agile future.
Learning as a part of progress
eLearning empowers you to educate and inform both citizens and employees, leading to better services and public awareness.
Access to all public services with a tap of a finger
It is often difficult to engage with the public, serve them timely information, and make public services more accessible. Since most people now use smartphones, mobile apps provide the perfect solution.
A custom mobile app brings your services directly to the public, enabling seamless communication, easy information collection, and integration with your existing processes for optimized operations.
How custom solutions enhance your retail business:
Personalized citizen experience
Empower citizens to create personalized accounts, enabling you to tailor information and services that meet their unique needs while gaining valuable insights to continually improve service quality.
Greater user convenience
Enhance the user experience by offering easy access to services anytime, anywhere, making it more convenient for citizens to engage with your offerings.
Direct and faster communication
Establish a two-way communication channel that lets you quickly notify citizens and enables them to resolve issues more efficiently.
More informed public
Effortlessly send notifications, schedule announcements, and provide easily accessible information about your services and activities to keep the public well-informed.
Greater process optimization
Streamline your processes by integrating app features with your existing infrastructure, automating service requests, creating records, and customizing solutions to meet your unique needs.
Solve your challenges with tailored solutions
The public sector is diverse, with a range of services provided by government bodies and public-facing organizations. This variety brings unique challenges, from varying regulations to specific needs.
That's where custom solutions come in - offering a superior alternative to generic, off-the-shelf options, designed to meet the distinct demands of your sector.
How custom solutions transforms the public sector:
Tailored to unique needs
Every public service faces its own set of regulations and challenges. Custom solutions are designed to meet these specific needs while ensuring full compliance.
Leverage custom features
Tailored functionalities bring together disconnected systems, streamlining processes and making them simpler and more efficient, perfectly aligned with your unique requirements.
Optimize resources and workflows
With tight budgets and complex workflows, custom solutions help simplify operations, making better use of resources and allowing you to do more with less.
Transparency meets efficiency
Achieve higher efficiency while maintaining complete transparency, thanks to digital solutions that ensure clear, accessible processes.
AI in the public sector
Artificial intelligence has the power to transform public services, driving much-needed efficiency and effectiveness in both management and service delivery.
Its greatest potential lies in improving communication with the public, analyzing data, and enhancing workforce support - helping public institutions operate more efficiently and proactively.
How to transform retail with AI:
Improved communication and awareness
Keeping citizens informed is essential for public services. AI-powered chatbots make engagement easier and more accessible, providing answers 24/7 without straining resources. This ensures the public always has the information they need - quickly and efficiently.
AI powered data analysis
Artificial intelligence quickly processes vast amounts of data, uncovering valuable insights and making accurate predictions. This helps improve service quality, optimize resources, and streamline workflows for greater efficiency.
AI assistants for learning and support
AI assistants help ease the workload of public sector staff by providing quick access to information and assisting with daily tasks. This improves efficiency, reduces strain on employees, and enhances service quality.
AI powered tool that work for you, not the other way around
Public services are essential, but managing them efficiently within complex regulations and limited resources is a challenge.
That’s why Gauss partners with government bodies and public service organizations to develop AI solutions that adapt to your needs, streamline operations, and ensure compliance.
Client stories from the public sector
+150 industry leaders have trusted Gauss
They were top professionals in their work. Through citizen education and Moj Unikom application, the percentage of citizens participating in waste separation increases, thereby contributing to both green and digital societal development.
Marijan Šveiger
IT system manager, Unikom
better public service with us
Public service projects
Years supporting public service
Faster communication
What our clients say
A very easy-going approach, listening to our requests and comments without taking them personally.
All deliveries were delivered on time and in the expected quality. The Gauss team had no trouble fitting into our management style and effectively communicating with our team members.
Gauss Development was able to finish the deliverables in a timely manner and in the expected quality. The end-users were pleased with the results. The team is skilled and experienced when it comes to intercompany cooperation.
Gauss Development was able to deliver all the outputs with minimal errors and on time. Their project management is great and they regularly hit deadlines. The team communicates using Cisco, WebEx, Cisco Meeting Virtual rooms, and their proprietary platform.
The entire process was very straightforward; Gauss did not complicate things more than necessary. They were very patient in explaining everything that was outside of our domain. We understood each other easily, which is not often the case when marketing and IT sectors come together. They were accessible and quick in their responses.
Gauss team actively contribute to different scenarios and technical approaches to system requirements, utilizing corporate standards to address challenges related to both development and business processes. Gauss is friendly and service-oriented, but also stringent when it comes to performance and delivery, whether it's our own team or Gauss employees.
Our initial goal was to get an initial solution off the ground. We ended up with a comprehensive reporting platform that enabled us to evolve our market offering from survey reporting to bespoke automated assessments and automated consulting. This was enabled by good modular design and the continuity Gauss Development could offer.
Working in partnership on a project was a positive experience. We had no problems with the Gauss team in terms of communication and collaboration. The team brought valuable expertise, especially in terms of software development, and we appreciated their commitment to ensure the success of the project.
Gauss is the best design and development company I've ever worked with. In fact, I'm working with them on more brands. I cannot recommend this company enough. You will love working with them. They're fairly priced and extremely talented. No matter what I need, whether it's an app, a website, or a proprietary software solution, the only choice is Gauss.
They did basically, everything I imagined. Whether it is the redesign, mobile application, web development, hosting transfer, you name it. It is a delight to work with them because they are truly dedicated to the client's vision. I am happy to say I am going to continue to work with them.
We finished a successful project along with a partner and Gauss. Now we have great ongoing cooperation with Gauss for updates, and all necessary support for our app. We were very satisfied with their service and overall quality of the final product.
Collaborating with Gauss so far has been a highly positive experience. They have proven to be a reliable partner for both past and future projects.
We are extremely satisfied with the work Gauss has done for us. They are actually part of our team, working diligently and professionally on building an excellent product that meets the needs of our customers. They communicate well and have a highly skilled team, making them capable of addressing the requirements of our product.
We have been collaborating with Gauss for an extended period of time. With their flexibility, we were able to expand our team with their programmers. There was no distinction among the programmers; they worked closely together as a team. Gauss has a skilled, experienced, and reliable team that you can rely on.
We have a close collaboration with Gauss. Their team has helped us in developing new websites and features for six different websites. Gauss has provided us with the opportunity to directly engage with their highly skilled team of programmers. We highly recommend this company as a development partner.
Their big plans and ideas are impressive. Web shop sales practically blossomed, becoming the top seller among seventeen Ferivi stores.
They were top professionals in their work.
I must express my admiration for their direct, amiable, and transparent approach.
We have been treated like a strategic partner.
I particularly liked their communication, their way of working, and the job they did.
Thanks to Gauss, the product has been effective and easy to use on a daily basis.
Frequently asked questions
Absolutely! We work with you to design solutions that seamlessly integrate with your existing infrastructure, ensuring compatibility with legacy systems, databases, and third-party applications while improving efficiency and security.
We provide both cloud-based and on-premise solutions, adjusting the deployment models to best suit your security, compliance, and operational needs.
Our solutions are built with scalability in mind, enabling public sector bodies to process, store, and manage large amounts of public data while maintaining high performance.
Of course! Our ready made solutions provide a plethora of tools and features that support work processes and communication between and within departments.
Implementation time varies based on project complexity, but we follow an agile approach to ensure timely deployment, with clear milestones and minimal disruption to public services.
Definitely! We provide continued maintenance, technical support, and regular software updates that ensure system security and performance.
We have worked with towns and cities, waste and water management companies, EU funding platforms, and governmental bodies to deliver both ready-made and fully customized solutions. Our software streamlines operations, optimizes workflows, and enhances efficiency to meet the unique demands of the public sector.
